Orders can only be canceled/refunded if the item is not yet in production / not been prepared and not shipped out (case to case basis).

Strictly no refund / cancellation allowed 48 working hours before as items are made to order specially for you. If the item has been processed for you, no refund is possible.

Lollipill is strictly not responsible for delays caused by courier service. No refunds/ cancellation can be made as Lollipill has no control over the delivery times and period of courier service.